TheirCare OSHC

Dear Parents/Guardians,

We are pleased to announce that the booking calendar for Mildura West PS TheirCare is now open.

To manage your bookings, kindly log in to your parent portal and access your booking calendar located at the bottom of your dashboard. Please ensure that your account is complete for the calendar to appear.

Additionally, we would like to provide you with an update regarding your payments and childcare subsidy.

Typically, we charge your out-of-pocket fees at the end of each week (in arrears). However, as Mildura West PS TheirCare is a new service with us, there is a transition period for Centrelink to process the subsidy transfer.

Centrelink is currently in the process of transferring the service, and until this transition is complete, we are unable to determine the exact amount of out-of-pocket charges. Therefore, we anticipate commencing charges once Centrelink has processed the Child Care Subsidy (CCS).

Once the transition is finalised, you will receive a system-generated email prompting you to log into your Centrelink account (via MyGov) to confirm your details for the service, ensuring that the subsidy is correctly applied to your account.

We wanted to inform you of this process in advance, should you be expecting a direct debit or enrolment notice.

Should you have any questions, please do not hesitate to contact our Support Team during office hours at 1300 072 410.

Warm regards,

The Team at TheirCare

* For enrolment details and further information please go to our Out of School Care link under the heading 'Parents' at the top of our homepage.